Disclaimer

1. General information only

The content of this website, including our guides, glossary, policy summaries and case examples, is general information. It is written carefully, but it is not advice for your specific situation and may not reflect the latest changes to a platform’s policies or processes.

2. Not legal advice

CleanMyRatings is not a law firm and does not give legal advice. Nothing on this website or in our assessments creates a lawyer–client relationship. If a review may be defamatory, or if you are considering legal action, please speak to a qualified lawyer in your country.

3. Platform decisions

Only the platform that hosts a review can remove it. Platforms apply their own policies and processes and may change them at any time. We cannot guarantee that a review will be removed, how long a decision will take, or any effect on a rating, ranking or visibility.

4. Independence and trademarks

CleanMyRatings is an independent company. We are not affiliated with, endorsed by or acting on behalf of Google, Trustpilot, Yelp, Tripadvisor, Glassdoor, Indeed or any other platform. Their names and logos are trademarks of their owners and are used here only to identify the platforms we work with.

5. Case examples

The case examples on this website are anonymised and simplified to protect our clients. They show how cases can be handled; they do not promise the same result in another case.

6. Links to other websites

We link to platform policies and other websites for convenience. We are not responsible for their content, which can change without notice.

7. Limitation of liability

To the extent permitted by law, we are not liable for decisions made on the basis of the general information on this website. Our responsibilities to clients are set out in the terms of service and in each service agreement.

8. Contact

Questions about this disclaimer: info@cleanmyratings.com.