Industry
Home services & trades: review removal and reputation defence
Trade businesses live on local search, and local search is Google Maps. A rating drop is felt within days.
What we see
The pattern in home services & trades
Long jobs, subcontractors and the estimate that was never accepted
What goes wrong here
Reviews about a subcontractor you never hired. Posts from neighbours who were never clients. Complaints about a quote that was declined. Copy-paste attacks across several local trades at once.
What is usually removable
Reviews about a different company, fake engagement from accounts hitting several local businesses in a day, and conflict-of-interest posts.
Evidence you already have
Quotes, contracts, site photos with timestamps, materials invoices and scheduling records.
What an engagement looks like here
- ✓Full profile sweep across every platform carrying your name
- ✓Each review graded against the platform's current policy, in writing
- ✓Cases filed individually through official channels, with your records attached
- ✓Response drafting for everything that has to stay
- ✓Monitoring so the next attack is caught the same day
Sector questions
Asked by businesses like yours
Multiple one-star reviews arrived in one night.+
That pattern is the case. Bursts across accounts with no local history are the clearest fake-engagement evidence there is.
A customer's neighbour reviewed us.+
Not a customer experience. That is off-topic under Google's policy.
Our rating dropped half a star and calls stopped. Why so fast?+
Because Maps ranking and click-through both respond to rating. It is also why a three-review clean-up can be worth more than a month of ads.
Free assessment for home services & trades
Send your public profile links. You get a written verdict on every review before any quote.
or call +1 773 541 4793 · +1 315 898 1150