Resources

Guides on reviews and platform rules

Practical guides on reporting fake reviews, platform rules, replying to criticism, timelines and review blackmail.

Guide · 7 min read

Google reviews: what Google removes, how to report and how to appeal

Google's prohibited content rules, the reporting flow, the appeal route and the cases that realistically succeed.

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Guide · 6 min read

Trustpilot review removal: what the guidelines really allow

Flagging, verification requests and the one question Trustpilot cares about.

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Guide · 5 min read

Responding to negative reviews: a simple structure that works

A four-part structure, the three sentences to delete, and when silence is better.

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Guide · 6 min read

Review gating and incentives: the shortcuts that get businesses penalised

Why filtering and incentives breach policy and law — and what compliant asking looks like.

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Guide · 5 min read

How long review removal takes on each platform

Realistic timelines per platform, what controls them, and why nobody can promise you a date.

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Guide · 6 min read

Review blackmail: what to do when a customer threatens a one-star

The messages to preserve, the sentence not to send, and the grounds platforms actually recognise.

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Guide · 6 min read

Managing reviews across 40 locations without losing the thread

Listing inventories, per-branch alerting and the reporting head office actually needs.

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Guide · 5 min read

When a platform rejects your report: how to appeal

Why first decisions are often automated, how to build an appeal and what to do next.

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Reference

Reference tools

Policy knowledge base

Comprehensive matrix of Terms of Service and platform enforcement standards. Open →

Glossary

Plain definitions of the terms used in review removal and platform policies. Open →

Resolution case studies

Anonymized breakdowns of evidentiary cases, strategic pathways, and documented determinations. Open →

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