We help businesses deal with unfair reviews, properly
CleanMyRatings works on reviews that break the rules of Google, Trustpilot, Yelp and Tripadvisor. We work from the platforms’ published policies and from your own records, we tell you honestly what can and cannot be removed, and we never ask for access to your accounts.
Five principles behind every case
We work from the rules
Every request we file is based on a specific rule in the platform’s published policy. If no rule applies, we do not file.
Evidence, not opinion
A review feeling unfair is not enough. We build each case on facts: your booking or sales records, staff records, written messages and the reviewer’s public history.
Honest assessments
Before you pay anything, you learn which reviews can realistically be removed and which cannot. We do not take cases we expect to fail.
No shortcuts
No fake reviews, no paid reviews, no mass reporting, no disposable accounts. These damage your listing and break platform rules.
Your information stays private
Case documents are used only for your case, shared with a platform only when a report needs them, and deleted on request.
Businesses where reviews decide whether the phone rings
- ✓Local service businesses whose calls drop when the rating slips below four stars.
- ✓Restaurants, cafés and hotels dealing with fake reviews, competitor attacks or review blackmail.
- ✓Clinics, law firms and other professional firms that cannot reply publicly because of confidentiality rules.
- ✓Multi-location brands that need one clear view across many listings.
- ✓Agencies that offer review work to their own clients under their own brand.
What these cases have in common is a problem that can be shown with facts. We do not help anyone hide honest criticism.
Languages, hours and contact
Languages
We handle cases in English, German, French, Turkish and Arabic. The platform rules are the same in every country; what changes is the language of the reviews and of your records.
Hours
Monday to Saturday, 09:00–19:00 local time in three regions: US Pacific, US Eastern and London. Messages that arrive outside these hours are answered the next working day.
Contact
Email info@cleanmyratings.com, call +1 773 541 4793 (Chicago) and +1 315 898 1150 (New York), or use the live chat on any page.
Find out which reviews can be removed
Send your profile link and get a free written assessment within 24–48 hours.
or call +1 773 541 4793 · +1 315 898 1150