Service 04

Review generation

A rating recovers fastest when genuinely satisfied customers start showing up in the numbers. That has to be done the compliant way, or it becomes the next problem.

What the service includes

  • ✓An invitation flow matched to how you actually serve customers: at counter, after delivery, after support contact
  • ✓Platform-compliant wording — no incentives, no filtering, no review gating
  • ✓QR codes, short links, SMS and email templates, set up per location or per team
  • ✓Timing rules that ask at the moment satisfaction is highest, not weeks later
  • ✓Volume pacing, because a sudden burst of five-star reviews is the fastest way to trigger a platform filter
  • ✓Reporting on invitations sent, reviews landed and conversion by channel

Start with the free assessment

Every engagement begins with a free written assessment. You see the eligible cases, the weak ones and the ones we advise against — before money is discussed.

Get a free assessment
Process

How we run it

01

Journey map

We find the natural moments to ask, per location and per channel.

02

Compliance check

Wording and mechanics reviewed against each platform's rules and advertising regulations.

03

Rollout

Materials, links and templates deployed with your team briefed on how to use them.

04

Measure

Monthly reporting on volume, conversion and rating movement.

Deliverables

What you actually receive

Invitation kit

Printed and digital assets, per location, ready to use.

Compliance summary

Written confirmation of what is permitted on each platform, so nobody improvises.

Performance report

Invitations, conversion rate, rating trend and pacing advice.

FAQ

Questions about this service

Can we offer a discount for a review?+
No. Incentivised reviews breach Google's and Trustpilot's policies and can breach consumer protection law. It also puts every genuine review you have at risk if the platform audits your profile.
Can we ask only happy customers?+
No — that is review gating, and it is explicitly prohibited by Google and the FTC. The programme asks everyone; the way to get better reviews is to fix what unhappy customers keep mentioning.
How fast does a rating move?+
It depends on how many reviews you already have. A profile with 40 reviews moves quickly; one with 4,000 moves slowly. The assessment includes the arithmetic for your specific profile.
Does this work alongside removal cases?+
Yes, and it is usually the more durable half of the work. Removal fixes the past; generation and response protect the average going forward.

Find out which reviews can be removed

Send your profile link and get a free written assessment within 24–48 hours.

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or call +1 773 541 4793 · +1 315 898 1150