Industry
Law, finance & professional services: review removal and reputation defence
Professionals are reviewed by people who were never clients more often than any other sector — and can say the least in reply.
What we see
The pattern in law, finance & professional services
Confidentiality, opposing parties and reviews from people you never advised
What goes wrong here
Reviews from the opposing party in a matter. Posts from people whose case you declined. Content naming individual fee earners. Complaints about an outcome decided by a court or regulator.
What is usually removable
Reviews from non-clients, content identifying staff, and posts about a third party's decision rather than your service.
Evidence you already have
Engagement letters, conflict checks and file-opening records that show whether a relationship existed at all.
What an engagement looks like here
- ✓Full profile sweep across every platform carrying your name
- ✓Each review graded against the platform's current policy, in writing
- ✓Cases filed individually through official channels, with your records attached
- ✓Response drafting for everything that has to stay
- ✓Monitoring so the next attack is caught the same day
Sector questions
Asked by businesses like yours
The other side in a case reviewed our firm.+
Not a client experience, and on most platforms not a permitted review. Conflict checks are the evidence.
Can we reply without breaching confidentiality?+
Yes, with a reply that neither confirms nor denies a relationship. We draft those specifically for regulated professions.
Someone we turned down left a one-star review.+
Sometimes removable, sometimes not. Whether an enquiry counts as a service experience varies by platform.
Free assessment for law, finance & professional services
Send your public profile links. You get a written verdict on every review before any quote.
or call +1 773 541 4793 · +1 315 898 1150