Industry
Multi-location & franchise: review removal and reputation defence
Head office usually finds out about a branch problem when the brand average moves. By then it has been there for months.
What we see
The pattern in multi-location & franchise
Dozens of listings, one brand, no central visibility
What goes wrong here
Unclaimed and duplicate listings collecting reviews nobody reads. Branch-level attacks invisible at group level. Reviews posted against the wrong location entirely.
What is usually removable
Misplaced reviews belonging to another branch, duplicate-listing content, and the usual policy breaches — at scale.
What we set up
A single inventory of every listing, per-branch monitoring with alerts, and one monthly report that lets head office see which sites are drifting.
What an engagement looks like here
- ✓Full profile sweep across every platform carrying your name
- ✓Each review graded against the platform's current policy, in writing
- ✓Cases filed individually through official channels, with your records attached
- ✓Response drafting for everything that has to stay
- ✓Monitoring so the next attack is caught the same day
Sector questions
Asked by businesses like yours
We have 40 locations. Do you assess all of them?+
Yes — the assessment is per listing, and the report is consolidated so you can see rating, volume and response coverage per branch.
Reviews land on the wrong branch constantly.+
Very common, and usually fixable: misattributed reviews are eligible on Google when the content clearly describes another location.
Can franchisees use this individually?+
Yes, either through head office or directly. We keep the reporting separate where the franchise agreement requires it.
Free assessment for multi-location & franchise
Send your public profile links. You get a written verdict on every review before any quote.
or call +1 773 541 4793 · +1 315 898 1150